Kiley Doll, Goodman Lantern
Startups often underestimate themselves right from day one. They believe they’re too small and too busy to set up a proper set of procedures for their company. The problem with that is pretty simple. Startups need to grow, and with growth comes additional work, time, and effort.
It makes a lot of sense to ensure that you get the basics done right from the beginning. If you form productive habits from day one, you’ll have less to correct later on. Setting yourself up for success from the onset is the best mindset to have. Here are three basics you can take charge of right now:
1. Company processes.
Setting up your sales process into a systematic flow is a fantastic way to begin. If you have a process that everyone follows, it’s easier to track each sale. It also helps with benchmarking which clients are closer to taking the sale. Sales leaders know which of their team members are struggling. It's important to figure out why and do something about it.
It also helps to speed things up when you hire a new salesperson. They’ll have the safety blanket of a solid strategy, and training becomes far easier. Having a proven way of working set in place, you can ensure that your values are upheld.
2. Lead by example.
Making money is everything in business. It’s often difficult for startups to start bringing in regular cash. Usually, the problem is a lack of leadership and direction in the sales team. Setting a target for them to reach is often overwhelming. Sales managers need to introduce control to the sales process.
By outlining the tasks required to lead to a sale. Teach your team to prioritize their time. Break the target down into the number of conversions needed. Bench-marking the process as they go along gives salespeople control over their performance. With confidence and practice, it becomes normal to reach targets early.
3. Practice everything.
Salespeople have nerves too! Starting a new sales role and perfecting a pitch can be intimidating. A great way to reduce mistakes is to get your sales team to role-play various scenarios. Repetition builds muscle memory and confidence. It provides a platform for the team to learn from each other's strengths.
If a team member is struggling, have them observe a more capable colleague. Learning by watching, engaging, and practicing will make a difference in sales teams. A healthier sales environment means a healthier business.